As a member of The Townsend Hotel’s group of “Founding Fathers,” Kitty Adler has been with the property since before it even opened its doors, serving on the pre-opening team in 1987. Adler, now senior sales manager, helped to develop and implement The Townsend’s mission statement, marketing strategy, sales procedures and service standards from the ground up.
Although for Adler, perhaps that may seem like a small professional milestone…Early in her career, at just age 25 and a “Yankee” transplant living in Texas, Adler helped to oversee the Houston Rodeo’s largest cattle auction and black-tie affair at her then-employer, Marriott. Says Adler, “We had to have the ability to sell cattle, serve food, keep the liquor flowing, keep Reba McEntire happy and be sure the Zebu rancher earned his profits for the night – it was a tall order!”
As senior sales manager at The Townsend Hotel, Adler deals less with Zebu [...]