Zamira Bardhollari – Assistant Director of Housekeeping

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In the luxury hospitality industry, the real stars are often those behind the scenes.  One such celebrity at The Townsend Hotel is Zamira Bardhollari, the property’s assistant director of housekeeping. In this role, Bardhollari is responsible for ensuring housekeeping standards are not only met, but exceeded, throughout the property, including guest rooms, public areas, meeting… Read more »

Phillip Semak – Executive Sous Chef

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As executive sous chef, Semak focuses much of his time and talents on managing The Townsend Hotel’s banquet kitchen.  Additionally, he assists the hotel’s executive chef with the day-to-day culinary operations, including product ordering, staff scheduling and management, menu development and more.   Prior to joining The Townsend team, Semak, who has been working in kitchens… Read more »

Joseph Heywood – Front Office Manager

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  Catch Joseph Heywood, The Townsend Hotel’s front office manager, if you can.  A runner in every sense of the word, Heywood spends his professional and personal time on the go – whether it’s racing to exceed a guest’s expectations, dashing between team members to provide motivation and support, jogging for exercise, darting to keep… Read more »