The Townsend Hotel names Jason Hawkins Director of Front Office Operations

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BIRMINGHAM, Mich. – July 13, 2012 – The Townsend Hotel, a AAA 4-Diamond luxury property known for its exceptional service and amenities, today announced the recent addition of Jason Hawkins to its leadership team in the role of director of front office operations. The announcement was made by Peter Wilde, The Townsend’s managing director.

In his role as director of front office operations, Hawkins is responsible for management of all aspects of guest services, including front desk, reservations, bellmen, concierge and valet staff. In addition, he is the lead point of contact for all in-house guests, as well as ensuring the highest level of service for all of the hotel’s VIPs, sports teams and entertainment group guests.

Hawkins brings a variety of experience to his new role at The Townsend Hotel. Most recently, he served as task force general manager for American Hospitality Management Inc., traveling the Midwest region on several assignments, […]