Jared Chorney – Food and Beverage Director

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Jared Chorney, a “foodie” both professionally and personally, is The Townsend Hotel’s food and beverage director.  Since winter 2013, Chorney has been responsible for managing the day-to-day operations of the hotel’s food and beverage department, including the award-winning Rugby Grille, The Townsend Bakery, The Corner and the property’s banquet operations.

Prior to joining The Townsend, Chorney, a culinary industry veteran, most recently served as the general manager of food and beverage operations for the Baronette Renaissance Detroit-Novi Hotel in Novi, Mich.  Prior to that, the Rhode Island native served in the same role at the Renaissance Providence Downtown Hotel in Providence, R.I.  Chorney also is the former proprietor of Palma Restaurant, a Mediterranean-inspired small plates bistro in New Milford, Conn.

So how does a career gastronome keep himself and The Townsend’s food and beverage program at the top of its class?  “Listen to what your guests are saying to you.  I have […]

Drew Sayes – Executive Chef

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In 2007, Drew Sayes, The Townsend Hotel’s executive chef since December 2012, earned the title of youngest ever executive chef with his then employer, the Ritz-Carlton Hotel Company.  During his tenure with Ritz Carlton, Sayes’ served at various property locations throughout the U.S., including Dearborn, Mich., Marina del Rey, Calif., New Orleans, La. and Buckhead, Ga.  Just prior to joining The Townsend team, Sayes most recently served as executive chef at the prestigious Atlanta Athletic Club in Johns Creek, Ga.

So how did Sayes get so far up the “food chain” so quickly?  “Arrive early, stay late, be humble and clean!” he advises.  He also encourages young up-and-coming chefs to never take any experience for granted.  “Everything you see, touch, smell, taste and experience makes you a stronger culinarian.”

Sayes, who has had the privilege of working for some of the luxury dining industry’s best American chefs in classic foodie cities like […]

Steven Kalczynski – Managing Director

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Steven Kalczynski, now a hospitality industry veteran, didn’t know a single soul in all of Asia when he hopped a flight to spend a month there looking for work to bolster his burgeoning resume with international experience.  He ultimately landed in Shanghai, serving as resident manager of the Portman Shangri-La.  Since then, Kalczynski, who has called The Townsend Hotel home since September 2012, added professional pins to Xian, Beijing, Mumbai, Grenada, W.I., Toronto and Doha, Qatar on his world map of global experience.  Stateside, Kalczynski’s more than 30-year-career also has included property management roles in Boston, New Orleans, Atlanta, Charlotte, NC and Los Angeles.

Kalczynski’s on-the-job globetrotting taught him a valuable career lesson that he carries with him throughout his daily work at The Townsend Hotel, whether hosting a neighborhood couple for a little luxury staycation, or a foreign diplomat visiting on official business.  “After years of working in many different […]

Adrienne Cousins – Director of Revenue Management

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Adrienne Cousins, The Townsend Hotel’s Director of Revenue Management, is so good at her chosen profession, she was given an award by a company even AFTER she no longer worked there!

Cousins was part of the team that received the first-ever “CEO’s Award for Innovation” from Hyatt Hotels, even though by then she had moved on to join The Townsend team.  During her tenure with Hyatt, Cousins also received two Manager of the Quarter Awards (2009 and 2011) and Manager of the Year for 2011.

With The Townsend since 2012, Cousins – who has a diverse hospitality background in everything from front desk operations to housekeeping to VIP management to guest services – is responsible for connecting with local and national businesses to establish relationships and negotiate corporate rate structures.  Cousins credits her varied background as a key to her success.  “Understanding the internal workings of a hotel cannot be understated when […]

Jason Hawkins – Director of Rooms

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Jason Hawkins, The Townsend Hotel’s Director of Rooms, would encourage any recent graduate following in his career footsteps to never fear trying new things.  A Michigan State University graduate with a degree in hospitality business, Hawkins owes his variety of professional experiences to his willingness to step outside of his comfort zone.  “You have to keep an open mind,” says Hawkins.  That open mind has led Hawkins to job experiences in limited service, extended stay, full-service and luxury hotels; and everything from housekeeping to operations to group arrival/departures to VIP management.

In his current role, Hawkins is responsible for management of all aspects of guest services and housekeeping, including front desk, reservations, bellmen, concierge, valet staff and housekeeping.  He also is the lead point of contact for all in-house guests.  Prior to joining The Townsend, Hawkins served as task force general manager for American Hospitality Management Inc., traveling the Midwest region […]