Laura Klein – Tea Director

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Laura Klein is the tea director at The Townsend Hotel in Birmingham, Mich., a position she has held since September 2006. In her role, Klein coordinates all aspects of The Townsend’s renowned afternoon tea service. Choosing the menu of finger sandwiches, desserts and pastries, supervising guest services and taking reservations are only a few of… Read more »

Kitty Adler – Senior Sales Manager

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Kitty Adler is a senior sales manager at The Townsend Hotel in Birmingham, Michigan. In her role, Adler is responsible for booking corporate group business for clients including automotive suppliers, government, pharmaceutical, third party planners, retailers, media, technology and the Preferred Hotel Group. Seasoned in the sales and catering profession, she has worked within all… Read more »

Jason McGrew – Director of Engineering

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Jason McGrew, director of engineering at The Townsend Hotel in Birmingham, Mich., manages the maintenance and upkeep of the hotel’s physical assets as well as the building’s utility usage and conservation. Before joining the Townsend in 2003, McGrew was facility manager of a large private estate in Orchard Lake, Mich.  During that time, he was… Read more »

Tracy Fashing – Director of Sales & Marketing

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Tracy Fashing is the director of sales and marketing for The Townsend Hotel in Birmingham, Mich. In this position, Fashing provides leadership and direction for the sales team, and oversees marketing and sales initiatives, including all Internet sales and marketing functions. Fashing has been with The Townsend Hotel for over ten years and brings nearly… Read more »

Marsha Clark – Director of Human Resources

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Marsha Clark is director of human resources at The Townsend Hotel in Birmingham, Mich. As the HR director, she is responsible for various management services including recruitment and retention, safety, wage and benefit development, payroll administration and employee relations. Since 2001, Clark has lead The Townsend in the implementation and execution of the community-based vocational… Read more »