The Townsend Hotel’s Chief Concierge, Lynette Zebrowski, Awarded Membership in Prestigious Les Clefs d’Or USA

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The Townsend Hotel’s Chief Concierge, Lynette Zebrowski,

Awarded Membership in Prestigious Les Clefs d’Or USA

Zebrowski Becomes Sole Michigan Member of

National Association of Professional Hotel Concierges

 

BIRMINGHAM, Mich. – October 10, 2014 – The Townsend Hotel, a AAA 4-Diamond and Forbes Travel Guide Four-Star luxury property known for its exceptional service and amenities, today announced that its Chief Concierge, Lynette Zebrowski, has been awarded membership in the exclusive Les Clefs d’Or USA, the only national association of professional hotel concierges. Zebrowski is currently the nationwide organization’s only member from the state of Michigan. The announcement was made Steven Kalczynski, managing director of The Townsend Hotel.

 

Les Clefs d’Or USA (pronounced “lay clay door”) translates from French as, “keys of gold,” and members can be recognized by the crossed gold keys worn on their lapels, an international symbol of the organization and of service excellence. Members of Les Clefs d’Or USA represent […]

The Townsend Hotel Awarded 2014 TripAdvisor Certificate of Excellence

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The Townsend Hotel Awarded 2014 TripAdvisor Certificate of Excellence

Recognized as a Top Performing Luxury Hotel, as Reviewed

by Travellers on the World’s Largest Travel Site

 

BIRMINGHAM, Mich. – June 25, 2014 – The Townsend Hotel, a AAA 4-Diamond and Forbes Travel Guide Four-Star luxury property known for its exceptional service and amenities, today announced it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.  Establishments awarded the Certificate of Excellence represent the upper echelon – the top 10 percent – of businesses across the globe listed on the website.

 

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.  Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, […]