Category: Meet The Staff

Jason Hawkins – Director of Front Office Operations

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The Townsend Hotel, a AAA 4-Diamond luxury property known for its exceptional service and amenities, today announced the recent addition of Jason Hawkins to its leadership team in the role of director of front office operations. The announcement was made by Peter Wilde, The Townsend’s managing director. In his role as director of front office… Read more »

Lizz Smith – Catering Sales Manager

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Lizz Smith is a new addition to the sales team at The Townsend Hotel in Birmingham, Mich. Smith joined the hotel in November 2010 as one of two social catering sales managers.  Her market consists of social events including weddings, bar mitzvahs, showers and non-profit functions. As a catering sales manager, Smith meets with existing… Read more »

Stephanie Ripple – Catering Sales Manager

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Stephanie Ripple is new to the catering team at The Townsend Hotel in Birmingham, Mich. Ripple holds the position of catering sales manager and works with the corporate markets including hospitals, law and pharmaceutical, among others.  Ripple is responsible for selling and servicing The Townsend Hotel’s banquet space. She helps ensure the each client has… Read more »

Kelly Clement – Senior Sales Manager

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Kelly Clement is a senior sales manager at The Townsend Hotel in Birmingham, Michigan. In her role, Clement manages meetings, conferences and all aspects of travel for the entertainment, sports, film, media, financial and insurance sectors of the corporate market. In addition, Clement uses innovative strategies and builds relationships to expand The Townsend Hotel’s business… Read more »

Lynette Zebrowski – Chief Concierge

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In her role, Zebrowski serves as the hotel’s point person and contact for celebrities, entertainers, dignitaries and VIPs requiring additional security and consideration. In addition, Zebrowski is the source of getting the impossible done for hotel guests before they arrive and long after they depart. Zebrowski also supervises the concierge and bell staff and leads… Read more »