Taylor Brockenshire – Executive Pastry Chef...

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Executive Pastry Chef Taylor Brockenshire, who would encourage young culinary professionals, “Not to be scared to try new things,” certainly benefitted from his own advice, when in 1997, he transferred to his first ever pastry position as an entry-level baker at The Townsend Hotel.  He had spent the previous few years working as a savory cook at two Windsor, Ontario-area county clubs, and originally came to The Townsend intending to cook, not bake.  His leap of faith to “the sweet side” soon paid off, with Brockenshire being promoted to bakery sous chef in 1999, and then in 2002, earning him his current title as executive pastry chef for the award-winning luxury hotel.

Brockenshire long ago lost count of the number of wedding cakes, anniversary tortes and Valentine’s Day iced cookies that he’s prepared for Townsend guests over the years, but what sticks with him are the memories of their reactions, and [...]

Marsha Clark – Director of Human Resources...

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Executive Portrait

When asked for her best piece of professional advice, Marsha Clark responded just the way you would hope a director of human resources would.  She counseled, “People are always first – keeping to that philosophy, everything will fall into its proper place.”

Clark has been putting people first at The Townsend Hotel since 2001.  As director of human resources, she is responsible for managing the property’s employee recruitment and retention efforts, as well as safety, wages and benefits, payroll administration and employee relations.

In her years with The Townsend, Clark has been a true trailblazer.  She is credited with creating and implementing from 2003 to 2008 the hotel’s community-based vocational instruction program.  The program established The Townsend as an approved training worksite for students with disabilities from the Birmingham and Bloomfield Hills public school districts.  In addition, Clark holds the honor as the first-ever female Executive Committee Member at The Townsend Hotel.  [...]

Steve Roth – Chief Financial Officer...

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Executive Portrait

Steve Roth has been the CFO of The Townsend Hotel since September 1999.  After graduating with a Bachelor of Science in Accountancy from Auburn University in 1990, Steve earned his CPA certificate and spent 9 years in public accounting before joining The Townsend.  Steve started his public accounting career in a small accounting firm outside Atlanta, Georgia.  After 4 years, Steve moved his family to Michigan and started working for the large local firm of Kleiman, Carney & Greenbaum.  The Townsend Hotel became Steve’s client at KCG, and for three years he handled special projects for the hotel’s owners and prepared all of the entities tax returns.

Steve manages all aspects of the financial side of the hotel’s operation.  These duties include financial reporting, budgeting, cash management, financial analysis, labor/expense controls, contract negotiations, cash collection and cash disbursement.

In addition to the financial aspects, Steve also oversees the IT functionality of the [...]

Joanie Sams – Director of Catering...

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When it comes to weddings, engagement parties, bridal showers, baby showers, Bar/Bat Mitzvahs, Sweet 16s, Quinceaneras, milestone anniversaries, graduations, and every other once-in-a-lifetime celebration in between, Joanie Sams has not only seen them all, she’s planned them all.  That’s of course when she’s not busy hosting some of the world’s most preeminent business and athletic special events, like the four-and-a-half years she spent preparing and executing the hospitality for the 2012 Ryder Cup.

One of the handful of staff that has been with The Townsend Hotel since practically its inception, Sams, the property’s director of catering, has earned a reputation across the last 25 years for creating some of the most exquisite banquet settings in one of Michigan’s premier special event destinations.  She also is well-known for her ability to “make it work”…if a client has dreamt it, Sams has made it a reality (in some cases that has even included [...]