Kathryn Hitt – Group Reservations Coordinator

- filed under Meet The Staff.

Kathryn Hitt - Group Reservations & Social Room Block CoordinatorKathryn Hitt, with The Townsend since 2013, is the hotel’s group reservations and social room block coordinator.  What that lengthy title means is that she is responsible for any non-corporate room block – be it for a wedding, reunion, birthday or any other special event – and serves as the point of contact for groups to maintain and update their reservations and special requests.

Hitt also is a valued member of The Townsend Hotel’s Community Service Team.  A lifelong Michigander and current resident of Detroit, Hitt regularly contributes her time and talents to several local non-profit organizations, including South Oakland Shelter, Cass Community, The Humane Society and Forgotten Harvest.

Prior to joining The Townsend, Hitt served as a front desk agent at Detroit’s Westin Book Cadillac.  During her tenure, the property was honored as the “Best Starwood Property of the Year.”

A graduate of Michigan State University with a bachelor’s degree in Hospitality Business, Hitt would offer this bit of professional advice to any industry newcomers: “Take every opportunity that comes your way.  Even if it doesn’t seem valuable to you, you never know what you will learn or who you will meet.”