In her role, Zebrowski serves as the hotel’s point person and contact for celebrities, entertainers, dignitaries and VIPs requiring additional security and consideration. In addition, Zebrowski is the source of getting the impossible done for hotel guests before they arrive and long after they depart. Zebrowski also supervises the concierge and bell staff and leads vendor relations on behalf of hotel guests.
Zebrowski has developed strong working relationships with Birmingham business owners and has phenomenal knowledge of Birmingham and the surrounding areas, all of which allow her to provide guests with information and advice to make their visit memorable. She attributes much of The Townsend Hotel’s success to its ideal location in the center of it all.
Prior to joining The Townsend Hotel in 2006, Zebrowski was the Front Desk Agent at The Omni Riverfront Hotel in Detroit.
She says that the best part of her job is the interaction with people from all walks of life, and knowing that she helped in making their experience memorable.
A graduate of Michigan State University and an avid sports fan, Zebrowski can be found walking her dog Sparty or cheering on the Tigers at Comerica Park.