When asked for her best piece of professional advice, Marsha Clark responded just the way you would hope a director of human resources would. She counseled, “People are always first – keeping to that philosophy, everything will fall into its proper place.”
Clark has been putting people first at The Townsend Hotel since 2001. As director of human resources, she is responsible for managing the property’s employee recruitment and retention efforts, as well as safety, wages and benefits, payroll administration and employee relations.
In her years with The Townsend, Clark has been a true trailblazer. She is credited with creating and implementing from 2003 to 2008 the hotel’s community-based vocational instruction program. The program established The Townsend as an approved training worksite for students with disabilities from the Birmingham and Bloomfield Hills public school districts. In addition, Clark holds the honor as the first-ever female Executive Committee Member at The Townsend Hotel. Also, Clark’s benefit expertise, in combination with financial management, has resulted in The Townsend Hotel being named a “Health Care TrendBender” for three consecutive years.
Committed to the principle of life-long learning, Clark challenges herself to learn something new every day. A resident of Grand Blanc, Mich., she volunteers as a Patient Visitor at Genesys Regional Medical Center and has educational affiliations with Central and Eastern Michigan Universities. Clark is a professional member of the Society of Human Resources Management. She received a human resource generalist certification from the American Society of Employers.