Ripple holds the position of catering sales manager and works with the corporate markets including hospitals, law and pharmaceutical, among others. Ripple is responsible for selling and servicing The Townsend Hotel’s banquet space. She helps ensure the each client has the “Townsend” experience that they are known for. In order to do this, she works to make sure all crucial information is communicated to the appropriate departments so that everything is properly executed.
Ripple joined The Townsend Hotel after spending two years at the Embassy Suites Chicago-Downtown</a> as the convention services manager. During her time at the Embassy, she earned the title of Manager of the first quarter 2009, which led to a Manager of the Year nomination.
Ripple has expressed that her favorite part of her new role is that no day is ever the same. She enjoys the fast-paced environment and loves having the opportunity to work with such a diverse clientele. Moreover, she feels that she has a wonderful opportunity to learn and grow at The Townsend Hotel and is excited to be a part of the team.
Ripple graduated from Central Michigan University with a B.A.A. in Recreation, Parks and Leisure Services. She served as President of Alpha Sigma Tau sorority in her junior year.