Tracy Fashing, The Townsend Hotel’s director of sales and marketing, began her hospitality career with a coveted internship at the Michigan-based National Sales Office of Marriott International. It was that internship, and the mentoring from supervisor Bill Underdown, that Fashing credits as her defining career moment, sending her forth on a path that ultimately would lead her to the luxury hotel where she’s now worked for more than a decade.
As director, Fashing provides leadership and direction for the property’s sales team, and oversees all marketing and sales functions. To “pay it forward,” Fashing makes it a priority to regularly mentor her own young sales interns, a full-circle moment which she describes as, “rewarding and invigorating.” And what one piece of advice does Fashing always share? Two simple words…“ask questions.”
Fashing has nearly 25 years of experience in the sales and hospitality industry. Prior to joining The Townsend Hotel, she worked as the senior sales manager for the Troy Marriott Hotel in Troy, Mich., where her efforts resulted in a transition from franchised operation to corporate management. In addition to the Troy Marriott, Fashing worked in Marriott Hotels in Michigan and Ohio, holding several positions that included sales coordinator, guest service manager, executive meeting manager, sales manager and senior sales manager.
Fashing, a native of southeast Michigan and long-time resident of Pleasant Ridge, completed service on the board of directors for the Birmingham Bloomfield Chamber of Commerce and the Marketing and Sales Executives of Detroit in 2014. She holds a degree in Commercial Recreation and Business Administration from Central Michigan University.