Shari Sako-Bojan joined The Townsend Hotel team as director of banquet operations in early 2013. In this role, she is responsible for managing the wedding, meeting and catering events of the hotel.
A hospitality industry veteran, Sako-Bojan joined The Townsend from her role as club house manager with Great Oaks Country Club in Rochester, Mich. Additionally, her career includes food and beverage management roles with such notable Michigan hotels as The Ritz-Carlton in Dearborn and the Amway Grand Plaza in Grand Rapids, as well as with prestigious local country clubs including Shenandoah in West Bloomfield and Franklin Hills in Farmington Hills.
Sako-Bojan, a Royal Oak, Mich. resident, attended Eastern Michigan University studying communications. She is a member of Club Managers Association of America, and is active with the Michigan Humane Society.
In December 2012, Drew Sayes, was appointed the new executive chef of The Townsend Hotel.
Prior to joining The Townsend Hotel team, Chef Sayes most recently served as executive chef at the prestigious Atlanta Athletic Club in Johns Creek, Ga. Prior to that, he worked for The Ritz-Carlton Hotel Company at various property locations throughout the U.S., including Dearborn, Mich., Marina del Rey, Calif., New Orleans, La. and Buckhead, Ga.
In addition to his daily preparations at The Townsend Hotel, interested foodies will experience Chef Sayes’ culinary mastery on display at the upcoming, sold-out James Beard Celebrity Chef Tour, which makes its stop in Michigan on Jan. 27, 2013 at the Bloomfield Hills Open Hunt Club. The dinner also will feature The Townsend Hotel’s Executive Pastry Chef Taylor Brockenshire, among other celebrity guest chefs.
“I’ve always taken pride in serving my guests only the finest quality products from my kitchen,” said Sayes. “I’m an avid supporter of local farms and supporting sustainable practices, while focusing on regional cuisine rooted in French technique with approachable, unpretentious flavors.”
A native of the metro Detroit area, Chef Sayes received his formal training at the Culinary Studies Institute located at Oakland Community College in Farmington Hills, Mich., and further honed his skills through cooking competitions and time working for some of the area’s top chefs. In August 2012, Chef Sayes became a Certified Executive Chef through the American Culinary Federation.
In September 2012, hospitality industry veteran, Steven Kalczynski, was appointed the new managing director of The Townsend Hotel, bringing to his post more than 30 years of experience in domestic and international luxury property management.
A results-focused executive with a proven track record in successful operations management, Kalczynski is committed to maintaining The Townsend’s traditions of unparalleled customer service and four-star experiences throughout the property.
Prior to taking on the responsibility of managing operations for The Townsend Hotel, some of Kalczynski’s career highlights include a decade with Starwood Hotels and Resorts, where he held leadership positions as the general manager of the exclusive Ballantyne Resort & Spa in Charlotte, N.C. and the St. Regis Century Hotel in Los Angeles. As the GM of Ballantyne Resort, Kalczynski earned Starwood Hotels & Resorts’ prestigious “Tiffany Award” for highest overall quality scores in North America for all St. Regis and Luxury Collection properties.
Additionally, Kalczynski has significant international experience, having served with Peninsula Hotels in Beijing, Oberoi Hotels & Resorts in Mumbai, India and, most recently, as the general manager of the Sheraton Doha Resort & Convention Hotel in Doha, Qatar.
After completing his undergraduate work at Northeastern University in Boston, Kalczynski earned his M.B.A. degree in international business and marketing from Rutgers University in New Jersey.
The Townsend Hotel, a AAA 4-Diamond luxury property known for its exceptional service and amenities, today announced the recent addition of Adrienne Cousins to its sales team in the role of business travel sales manager. Tracy Fashing, The Townsend’s director of sales and marketing, made the announcement.
As the business travel sales manager, Cousins connects with local and national businesses to establish relationships and negotiate corporate rate structures. While providing an unparalleled level of service, she also creates a welcoming environment to all clients on a consistent basis.
In her five years spent with the Hyatt Regency O’Hare in Rosemont, Ill., prior to joining The Townsend team, Utter added the titles Assistant Front Office Manager, Assistant Executive Housekeeper and Front Office Manager to her resume. Throughout her time with Hyatt, she received two Manager of the Quarter awards (2009 & 2011) and Manager of the Year for 2011.
“Adding Adrienne to the team further strengthens our ability to meet our clients’ needs and exceed their expectations,” said Fashing. “We are pleased to welcome her aboard and look forward to putting Adrienne’s years of hospitality industry experience to work for us and The Townsend Hotel’s clientele.”
Adrienne, a Canton, Mich. resident, graduated from Bowling Green University with a bachelor of science degree in Business Administration and a specialization in Hospitality Management.
Adrienne Cousins is the Business Travel Sales Manager at The Townsend Hotel in Birmingham, Michigan.
The Townsend Hotel, a AAA 4-Diamond luxury property known for its exceptional service and amenities, today announced the recent addition of Jason Hawkins to its leadership team in the role of director of front office operations. The announcement was made by Peter Wilde, The Townsend’s managing director.
In his role as director of front office operations, Hawkins is responsible for management of all aspects of guest services, including front desk, reservations, bellmen, concierge and valet staff. In addition, he is the lead point of contact for all in-house guests, as well as ensuring the highest level of service for all of the hotel’s VIPs, sports teams and entertainment group guests.
Hawkins brings a variety of experience to his new role at The Townsend Hotel. Most recently, he served as task force general manager for American Hospitality Management Inc., traveling the Midwest region on several assignments, including serving as general manager at six hotels and administering task force projects at five additional properties. Prior to that, Hawkins served as front office manager for Staybridge Suites in Okemos, Mich.
“Jason exemplifies The Townsend’s commitment to exemplary guest services, and thrives on the challenge of exceeding our customers’ expectations,” said Wilde. “We are fortunate to add Jason to The Townsend team, and are confident that our guests will appreciate his dedication and attentiveness to all of their needs.”
Hawkins, a St. Clair Shores resident, earned a Bachelor of Arts degree in Hospitality Business from Michigan State University, and currently serves as his graduating class’ liaison for the Evans Scholars of MSU.