Steven Kalczynski, now a hospitality industry veteran, didn’t know a single soul in all of Asia when he hopped a flight to spend a month there looking for work to bolster his burgeoning resume with international experience. He ultimately landed in Shanghai, serving as resident manager of the Portman Shangri-La. Since then, Kalczynski, who has called The Townsend Hotel home since September 2012, added professional pins to Xian, Beijing, Mumbai, Grenada, W.I., Toronto and Doha, Qatar on his world map of global experience. Stateside, Kalczynski’s more than 30-year-career also has included property management roles in Boston, New Orleans, Atlanta, Charlotte, NC and Los Angeles.
Kalczynski’s on-the-job globetrotting taught him a valuable career lesson that he carries with him throughout his daily work at The Townsend Hotel, whether hosting a neighborhood couple for a little luxury staycation, or a foreign diplomat visiting on official business. “After years of working in many different [...]