Steven Kalczynski – Managing Director...

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Executive Portrait

Steven Kalczynski, now a hospitality industry veteran, didn’t know a single soul in all of Asia when he hopped a flight to spend a month there looking for work to bolster his burgeoning resume with international experience.  He ultimately landed in Shanghai, serving as resident manager of the Portman Shangri-La.  Since then, Kalczynski, who has called The Townsend Hotel home since September 2012, added professional pins to Xian, Beijing, Mumbai, Grenada, W.I., Toronto and Doha, Qatar on his world map of global experience.  Stateside, Kalczynski’s more than 30-year-career also has included property management roles in Boston, New Orleans, Atlanta, Charlotte, NC and Los Angeles.

Kalczynski’s on-the-job globetrotting taught him a valuable career lesson that he carries with him throughout his daily work at The Townsend Hotel, whether hosting a neighborhood couple for a little luxury staycation, or a foreign diplomat visiting on official business.  “After years of working in many different [...]

Daniel Colangelo- Food and Beverage Manager...

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Daniel Colangelo


Daniel Colangelo, who has more than 10-year working in restaurants, is responsible for the daily operations of the Rugby Grille, The Townsend’s award-winning fine dining restaurant. Previously, Colangelo served as operations manager at Eddie Merlot’s in Bloomfield Hills. Before that, he worked as assistant general manager of Buca Di Beppo in Utica, and was assistant manager at Morton’s The Steakhouse in Southfield. He is a member of the National Restaurant Association.

Daniel Colangelo, of Waterford, earned dual associate degrees from Oakland Community College in liberal arts and criminal justice.

Jared Chorney – Food and Beverage Director...

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Executive Portrait

Jared Chorney, a “foodie” both professionally and personally, is The Townsend Hotel’s food and beverage director.  Since winter 2013, Chorney has been responsible for managing the day-to-day operations of the hotel’s food and beverage department, including the award-winning Rugby Grille, The Townsend Bakery, The Corner and the property’s banquet operations.

Prior to joining The Townsend, Chorney, a culinary industry veteran, most recently served as the general manager of food and beverage operations for the Baronette Renaissance Detroit-Novi Hotel in Novi, Mich.  Prior to that, the Rhode Island native served in the same role at the Renaissance Providence Downtown Hotel in Providence, R.I.  Chorney also is the former proprietor of Palma Restaurant, a Mediterranean-inspired small plates bistro in New Milford, Conn.

So how does a career gastronome keep himself and The Townsend’s food and beverage program at the top of its class?  “Listen to what your guests are saying to you.  I have [...]

Kori Reeves- Assistant Front Office Manager...

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Kori Reeves- Assistant Front Office Manager is responsible for assisting with training, development, and leadership of the property’s front office and concierge staff and bellmen. Reeves previously spent nearly 10 years spent with Marriott Hotels.  Her most recent role was as assistant rooms operations manager for the Detroit Marriott at the Renaissance Center.

Reeves, of Warren, is currently attending Macomb Community College.

Ana-Lisa Cervantez – The Townsend Hotel Banquet Manager...

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Ana-Lisa Cervantez – The Townsend Hotel Banquet Manager brings more than 10 years of hospitality experience and is responsible for executing many of the luxury property’s volume of meetings and special events.

Previously, Cervantez, a native of Albuquerque, N.M., worked as the food and beverage manager for Westin Kierland Resort and Spa in Scottsdale, Ariz.

Cervantez, of Bloomfield Hills, attended New Mexico State University studying nutritional sciences and chemistry.