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Coronavirus Health & Safety Plan

A Message From Our Managing Director

At The Townsend Hotel, our associates, loyal guests and close-knit community are the heart our organization. Every effort to support your health and well-being remains vital to our purpose. Our goal is to mitigate the potential for transmission of COVID–19 in our workplace and community, and that requires full cooperation among our employees, management and guests.

Our leadership team has meticulously reviewed every aspect of our operations to implement enhanced safeguards, some clearly noticeable, while others remain invisible to our guests. We have also involved our employees and guests in this process by taking their expressed questions, concerns and ideas into consideration in the development of this plan.  All are meaningful in regards to how we deliver a safe work environment for our associates and a safe, memorable hotel and dining experience for our guests.

The purpose of this living document is to share our ongoing plans and precautions. We hope we have anticipated your needs and shown that our efforts will meet and exceed all government guidelines and industry recommendations. We will continue to update this program as developments that benefit public health progress, and we learn how to best move forward together. To view our current plan in it's entirity, please click on the button below.

When you feel the time is right, we will be here, with our doors open to welcome you back.


Steven Kalczynski

Managing Director

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