Based on availability, early check-in may be available. To guarantee an early arrival, please confirm your room for the night before arrival.
Yes, available to guests 24/7
Smoking is not permitted at Rugby Grille including the patio area
Yes, we work with the City of Birmingham to purchase permits on your behalf to park tour buses on-site. The fee is $60 per bus, per day.
Yes, our rooms and suites feature windows that open.
Yes, all of our rooms and suites feature large marble bathrooms with deep-soaking tubs.
With few exceptions, rooms may be cancelled without penalty before noon (12:00pm) the day prior to arrival.
Yes, The Townsend Hotel allows guests to stay with their dogs. The hotel does not allow cats, gerbils or ferrets. There is a $150.00 non-refundable pet deposit.
The Townsend Hotel does not have a swimming pool on site. Ask our concierge for other local swimming pool options.
Yes, rollaways are available at a fee of $20 per day and cribs are available without fee.
Babysitting can be arranged by the concierge. Requests should be made 48 hours in advance.
Yes, if an outside vendor is used, the Hotel will provide a minimum of one technician to coordinate with the contractor and oversee, set-up, opration and breakdown. Minimal fees may apply.
Yes, We understand the ethical needs and regulations of the medical community. The Townsend Hotel is an excellent location for health care professionals based upon the proximity to the regional hospitals in addition to their personal residences. You may ask your Townsend Sales representative for pricing.
Yes and it can be arranged with our concierge with charges varying on the mode of transportation. Transportation charges can be applied to your final hotel bill for both individual and group transportation needs.
The Townsend Hotel's Ballroom provides external access through the loading dock for the ingress and egress of standard production automobiles. To comply with State and Local Fire and Safety Ordinances and to meet your expectations there are conditions that must be adhered to when moving in and out motorized vehicles from the meeting facilities.
Reservations are recommended for Rugby Grille. Please call 248-642-5999 or book online http://www.opentable.com/rugby-grille-reservations-birmingham?rid=25216&restref=25216
While we have no formal dress code and welcome guests in whatever attire they feel most comfortable, the majority of our guests are generally dressed in “smart casual” or “business casual” attire.
Our chefs will do their very best to accommodate specific requests regarding food allergies and other dietary restrictions. Feel free to call the restaurant in advance to inquire about your specific needs. Once in the restaurant, please let your server know exactly what your needs are as well, so that they can be clearly communicated with the kitchen staff.
Yes. Rugby Grille offers a children’s menu featuring a wide variety of child-friendly options.
American Express, MasterCard,Visa, Discover, Diner's Club, DinaCard and BC Card
Contact the hotel staff or review this link: Townsend Bedding
The front desk is able to store and hand-out gift bags for a fee of $2.00 per gift per room/suite. Gifts can be delivered to your registered guests for a fee of $4.00 per gift per room/suite. Let your Sales/Catering Manager know if you want deliveries.
The hotel offers valet parking services at a rate of $24.00 per night. This includes in and out privileges.
Free internet is available in our 24 hour business center. Fees will be assessed for in room wireless, or wired, internet.
Yes. Washing, drying and pressing services are available for a fee on property. Dry cleaning is available and is provided by an outside vendor with overnight and same day service for a fee.